Austin Reviews
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The Art of Adaptable Software Teams
Insightful, unique and groundbreaking.Both he and Lee Devin have written a concise, powerfully convincing narrative that offers a new approach on how to manage complexity, embrace ambiguity and uncertainty and innovate reliably under strict deadlines. Managing "release", rapid iterative development, and creating the right "ensemble" are some of the key concepts explored in the book.
Highly recommended for anyone presented with the challenges of how to innovate and perform reliably under deadlines.
Reliable Innovation
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Great Review in Foundation News & CommentaryJuly/August 2001
Vol. 42, No. 4
Review by Beth Brown
We all want to partner. We all speak of collaborative spirit. But when the rubber meets the road, what does collaboration really entail, and what's the difference between a deal and an alliance?
James Austin breaks down the notion of collaboration into a must-read users guide for any organizational leader embarking on a collaboration. And although the book is geared toward corporations and their nonprofit partners, many of the lessons are universal and can be applied to any individual or organization considering a joint venture, be it a marriage or cross-sector alliance.
Austin notes the role serendipity and personal relationships plays in introducing partnerships-a conversation in a coffee shop or during a long plane ride-often sparking the "ah-ha" moment leading to the realization that a corporation and a nonprofit have what Austin calls mission mesh. The organizations' leaders can see how their visions' core competencies can make a whole greater than the sum of its parts. Through in-depth and candid examples from partnerships, including those between Starbucks and CARE, Timberland and City Year, and American Eagle Outfitters and Jumpstart, Austin chronicles the necessary, and often awkward, stages businesses and nonprofits pass through in order to become strategic partners.
Austin has a healthy skepticism for the ease of collaboration. He often likens it to dating, and as with a courting pair from different countries, he sees the cultural and values barriers between the sectors as the greatest obstacle to collaboration. The corporate leaders he interviews are open about the fact that their bottom line is to make a profit and a partnership can often assist their public relations efforts.
For the nonprofits, there is greater accountability held when working with corporations, and sometimes the social value nonprofits generate is not easily quantifiable. In addition, each can be associated with the mistakes of the other. However, the payoff is that one can also be associated with the success of the other and be exposed to new audiences-potential customers for the business, future partners for the nonprofit.
One interesting observation Austin makes is the inherent noncollaborative nature of a philanthropic relationship (it is the lowest on the collaborative totem poll). Although he does not single out foundations, he characterizes the giving of money by one organization to another as an exchange of resources for warm fuzzy feelings. Among philanthropic relationships, the venture philanthropy approach seems to offer a model of partnership similar in the level of engagement to the examples mentioned in Austin's book.
The details from the examples and extensive quotes of philanthropic and business leaders, such as Aaron Lieberman of Jumpstart and Jeff Swartz of Timberland, give the reader an insider's view of what went into the partnership. At the same time, the book is filled with simple big-picture truths such as "serious relationships, organizational and interpersonal, should not be rushed." That's a helpful notion to remember with everyone so eager to jump on the partnership bandwagon. Austin reminds us that having and keeping a partnership is not the end all-adding value is the goal and sustainability does not necessarily equal effectiveness.
Austin's greatest contributions to fostering collaboration are the tools the book includes: questions, checklists, continuums-cheat sheets for collaboration-that would be an asset to any leader considering partnership. In addressing the questions he poses, Austin leads potential collaborators through the development of a partnership purpose.
The final chapter of the book contains a complete conceptual framework for collaboration that seems universally applicable to any partnership. These "Seven C's of Collaboration" include Connection with Purpose and People, Clarity of Purpose, Congruency of Mission, Creation of Value, Communication Between Partners, Continual Learning, and Commitment to the Partnership.
So let's all take a cross-sector breath before claiming our next partner and take the messages of James Austin's book to heart and practice.
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Beth Brown is the director of Public Policy and Emerging Issues at the Council on Foundations.
Prize Winning Book
Well written and practical.The issues covered by the book are very topical. Strategic alliances have become increasingly important to organizational survival. In addition, some organizations, including businesses, recognize that, for the long haul, they need to be in closer harmony with deeper aspirations of their customers, employees and shareholders. Others oppose such approaches as a dangerous temptation to fuzzy thinking and conflicted agendas. Yet others view the non-economic motives of their constituents as only relevant to marketing campaigns or high-minded mission statements.
This practical book addresses these opportunities and challenges systematically and with insight. It doesn't push quick fixes or high-risk strategies, but rather presents processes and analytical frameworks that support sequential acts of collaboration.
The author is a good teacher and effectively uses case studies to support his recommendations. His approach is practical and recognizes the reality that every relationship involves an exchange of value. His emphasis is on having clear agendas and then searching together for common outcomes built around relative strengths.


get your smile ready!
The Best Book
An awesome sequel!!
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A memorable story
Gabriel Churchkitten, by Margot Austin
Gabriel Churchkitten; A Return to Childhood
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A Must Have for new Grandmothers!
Excitement of being a grandmother......When my son was married, his wife had a seven year old daughter. Now that they are expecting, I decided I needed to make her daughter feel special to me before the baby was born. They haven't been married for long, so I haven't had the chance to bond with her as yet. So, one day, when she was at my house and climbing all over my son, I decided she needed something to settle her down, so I went and got this book and gave it to her. She immediately wanted to read it with me. So she began reading and looking at the pictures. It got her attention quickly with the wording of the way grandmothers and their grandchildren could spend quality time. She'd read and then look at me with those big brown eyes and smile or giggle. It was the first time we had connected as a grandmother and grandchild. I finished the last couple of pages for her as she sat in my lap. When we finished it, she hugged my neck. That was when my heart melted for the first time as a "Grammy."
I went shopping yesterday and bought some super soaker water guns that she and I could play with...which was a way to have fun together, which is the theme of this book. I can't wait until I surprise her with them. It is a sweet book to share with your grandchild about how you can bond with your grandchild by doing silly things. Leave the discipline to the parents and just enjoy them. It was the first time I had experienced the unconditional love that a grandchild can give you in return. I might be going through the experience of a first grandchild's birth, but I have learned that this will surely be my second grandchild; my first is a seven year old little girl with big brown eyes that loved this book.
A "must have" book!

Couldn't Put It Down
An adventure from start to finish
Fantistic journey from front to back!
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Compassionate, practical, and wise!
Terms of Engagement
You won't have to buy another self-help book after this

Wonderful guide!Thank you Hilary and Cam. I hope the 3rd Edition is on its way.
Best book about Austin
Thorough and easy to read.I cannot reccommend this book strongly enough.


A Book Remembered for 20+ Years Must Be Something Special!
THIS BOOK INFLUENCED MY BEHAVIOR IN SUCH A POSITIVE WAY..
A great story on a positive subject.
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On my third set . . .These are by far the finest novels that Ms. Austin has written. I was drawn into the story, and I just couldn't put the books down. Ms. Austin provides Scriptural references so it is easy to see what she is basing her story on. After reading the Scriptures, elements in the story that are taken right out of the Bible are easily discerned from those that the writer may be taking an artist license with. It breathed life into these characters and made them very relevant to me.
I immediately began reading the remaining books in the series, and every one was a delight. I enthusiastically recommend the series.
Soaring above its class, this is top-drawer writing
Outstanding combination of prophecy, history, and fiction.